Privacy Policy
Last Updated: December 2025
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number
- Payment Information: Processed securely through payment partners
- Usage Data: Device information, IP address, viewing history
- Technical Data: Browser type, operating system, app version
2. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process payments and subscriptions
- Send service updates and notifications
- Improve user experience and service quality
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors for transaction processing
- Service providers who assist in operations
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.
5. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and remember preferences.
6. Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Opt-out of marketing communications
- Export your data
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Inactive accounts may be deleted after 12 months.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect data from children.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
10. Changes to Privacy Policy
We may update this policy periodically. Significant changes will be communicated via email or service notifications.
11. Contact Us
For privacy-related questions or requests, contact us at:
- Email: support@eliaaprotv.com
- WhatsApp: +1-332-266-2387
- Telegram: @smarterplaystore